Need to return an item? Not a problem.
If you're not 100% satisfied with your product, our first priority is to fix the issue you have. If this isn't possible, or you'd prefer a refund, we can certainly do so on return of the product to our warehouse.
Please contact us via firstname.lastname@example.org
We're extremely confident in our products quality and the Lifetime Guarantee which applies to every SHO product is a true representation of this faith.
Our Lifetime Guarantee is ultimately our promise that if you have a problem with a product we will find a solution for you. No questions asked.
Our fantastic customers are the most important part of our business. We will do anything to ensure your happiness with your purchase from SHO.
How Long Is "Lifetime"
Lifetime refers to the lifetime of the product. Uniquely, we're actually handing the definition of this product lifetime over to you! We trust that you have a fair opinion of the product's life expectancy. If you think your circumstance warrants action, simply let us know.
Why Do I Need To Register?
We need your details to cross register with our records from various sales channels.
I've Got A Broken Product, How Do I Get Help?
Easy Peasy. Simply email our lovely team at email@example.com